The Difficult Conversations Guide.
A practical resource for leaders who want to say the thing that needs saying, without burning bridges or avoiding the moment.
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What you'll get.
Structure
A simple structure to prepare what you want to say.
Questions
Coaching questions that help move from emotion → action.
Language
Patterns that reduce defensiveness and keep it human.
Checklist
A short checklist you can use five minutes before.
This guide helps when...
Performance is slipping and avoidance is default.
A relationship feels “fine”, but trust is eroding.
Expectations are unclear and frustration is building.
You need to set a boundary, calmly and firmly.
“What I value most is the combination of thoughtful reflection and concrete steps forward. The guidance is practical, clear, and immediately usable in real leadership situations.”
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Barry Marshall-Graham
Executive coach and leadership advisor
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